Terms & Conditions
Welcome to Deep Roots Hydroseed (“Deep Roots Hydroseed,” “we,” “us,” or “our”). These Terms & Conditions govern your use of our services and your participation in our SMS/text messaging program.
By opting in to receive SMS/text messages from Deep Roots Hydroseed, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
1. SMS/Text Messaging Program
By providing your mobile phone number and opting in to receive text messages from Deep Roots Hydroseed, you consent to receive SMS/text messages from us.
Messages may include:
Customer service communications
Appointment or service updates
Project-related information
Promotional offers and special announcements
Other information relating to our products and services
Message frequency may vary depending on your interactions with us and the services you request.
Message and data rates may apply.
Your consent to receive SMS/text messages is not a condition of purchasing any goods or services.
2. How to Opt Out
You may stop receiving SMS/text messages from us at any time by replying STOP to the number from which you received the message.
After you send “STOP,” you may receive a confirmation message acknowledging your request. No further promotional SMS messages will be sent unless you opt back in.
You may also contact us directly:
Deep Roots Hydroseed
Email: [email protected]
Phone: (903) 505-7333
Please note that opting out of promotional messages may not prevent us from sending certain transactional, administrative, or service-related communications when permitted or required.
3. Information We Collect
When you participate in our SMS/text messaging program, we may collect information such as:
Phone Number: Required to send SMS/text messages.
Name: Optional and may be used to personalize communications.
Consent Records: Information documenting when and how you opted in to receive SMS/text messages.
We may also collect information you voluntarily provide when communicating with us or requesting our services.
4. How We Use Your Information
We may use information collected through our SMS/text messaging program to:
Send service updates, promotional offers, and other relevant information.
Respond to questions and provide customer support.
Communicate with you regarding services you have requested.
Monitor and analyze trends, usage, and activities related to our SMS/text messaging services.
Improve our services and develop new features and offerings.
Maintain records of SMS consent and comply with applicable requirements.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers who assist us in operating our business or SMS/text messaging services. These providers may process information only as necessary to perform services on our behalf.
We may also disclose information:
When required by law, regulation, subpoena, court order, or other legal process.
When necessary to protect our rights, property, safety, or the safety of others.
In connection with a merger, acquisition, sale of assets, reorganization, or other business transaction.
SMS/text messaging consent and phone numbers will not be sold or shared with third parties for their own marketing purposes.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information.
However, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee the absolute security of your information.
7. Third-Party Services
Our SMS/text messaging services may rely on third-party telecommunications, messaging, or technology providers. Your use of our SMS/text messaging program may therefore be subject to applicable terms and policies of your mobile carrier or other service providers.
We are not responsible for fees charged by your mobile carrier or other service provider.
8. Mobile Carrier Charges
Standard message and data rates may apply to SMS/text messages sent to or received from Deep Roots Hydroseed.
Message frequency may vary.
If you have questions regarding your mobile plan or applicable charges, please contact your wireless carrier.
9. Eligibility
Our SMS/text messaging services are not intended for individuals under the age of 13.
By opting into our SMS/text messaging program, you represent that you are at least 13 years old or that you are otherwise legally permitted to participate in the program.
10. Changes to These Terms
We may update or modify these Terms & Conditions from time to time. Any changes will become effective when the updated Terms & Conditions are posted on our website, unless otherwise stated.
We encourage you to review these Terms & Conditions periodically to remain informed about our practices.
Your continued participation in our SMS/text messaging program after changes are posted constitutes your acceptance of the updated Terms & Conditions.
11. Privacy
Your privacy is important to us. Information collected through our SMS/text messaging program will be handled in accordance with our privacy practices.
We encourage you to review our Privacy Policy for additional information regarding how we collect, use, disclose, and protect personal information.
12. Contact Us
If you have questions or concerns regarding these Terms & Conditions, our SMS/text messaging program, or our privacy practices, please contact us:
Deep Roots Hydroseed
Email: [email protected]
Phone: (903) 505-7333
Legal Disclaimer: These Terms & Conditions are provided as a general starting point and are not legal advice. We recommend having a qualified attorney review these Terms & Conditions and your Privacy Policy to ensure they comply with all applicable federal, state, local, telecommunications, privacy, and SMS marketing laws and regulations.